Disclaimer and Terms and Conditions
1. The Short Messaging
Service (‘SMS’) provided to Visa
Applicants provides Visa Applicants with information on the stage of the Visa
Application Process that their specific visa application is at. The information provided by SMS is based on
the information provided by the Embassy of the United Kingdom in UAE. While VFS ensures that information is made
available to the visa applicant promptly and accurately, the Visa Applicant
shall at all times be responsible for providing and
maintaining an SMS text compatible mobile phone where VFS can send text
messages regarding the status of the Visa Application to the Visa Applicant.
The Visa Applicant is responsible for ensuring connection to a mobile network
capable of receiving the SMS Services. The Visa Applicant understand that if
The Visa Applicant ‘s mobile phone is
switched off or is out of coverage for a period of 24 hours or more, The Visa
Applicant’s mobile network provider may delete any SMS messages to be received
by The Visa Applicant.
2. The Visa Applicant
confirms that the Visa Applicant has provided the accurate mobile number to be
reached by SMS and that the Visa Applicant is the owner or its legitimate user,
or that the Visa Applicant has the consent of the owner or legitimate user, of
the mobile phone using for the Services. The Visa Applicant acknowledges that
using another person's mobile phone/providing inaccurate mobile phone
number/unauthorized use of mobile phone number for receiving the SMS may entail
disclosure of Visa Applicant ‘s confidential information which disclosure shall
be at the sole risk of the Visa Applicant
3. The Services will be
available to the Visa Applicant‘s use from 13th March2008 for a
period of one Year or such other period as VFS may advise via our website
located at www.vfs-uk-ae.com
. VFS reserves the right to withdraw this service at any time and without
notice.
4. The Visa Applicant must
not use (or permit any third party to use) the SMS Service to send any message
or communication which is Spam, illegal, offensive, abusive, indecent, obscene
or menacing or causes annoyance, inconvenience or needless anxiety or infringes
the rights of third parties.VFS reserves the right to
withdraw the SMS service to such Visa Applicant if The Visa Applicant is in
breach of this paragraph 4. VFS may also withdraw the Services if VFS in its
sole discretion believes that the SMS service is being used in this way.
5. For operational reasons
VFS may vary the technical specification of the Services. In the event of any
change to the Service these Terms and Conditions is to be treated as varied
accordingly.
6. The time to deliver the
SMS is dependent upon the traffic on the mobile network and whether The Visa
Applicant mobile phone is within reach and switched on and cannot therefore be
guaranteed by VFS. VFS is not a mobile
network operator and does not guarantee the delivery of SMS text messages.
7. The Visa Applicant
acknowledges that the SMS Services may, at any time, be adversely affected by
problems with The Visa Applicant mobile phone network, including, without
limitation, interference to the network coverage. VFS is not responsible or
liable to The Visa Applicant for any loss, damage or expenses incurred directly
or indirectly by The Visa Applicant as a result of any difficulties experienced
by the Visa Applicant‘s mobile phone service provider. Subject to the
constraints described within this paragraph 8, VFS shall carry out the services
with reasonable care and skill
8. If The Visa Applicant
does not receive SMS relating to these Services. the
Visa Applicant should inform VFS through email or Helpline numbers.
9. The Visa Status
services delivers the Visa Application based on the information received by VFS
from Embassy of the United Kingdom.
10. To use the Services,
The Visa Applicant should refer to the instructions available on the www.vfs-uk-ae.com website. The Visa Applicant agree to comply with all instructions we may give concerning
the Services, including any security instructions. We will be entitled to treat
any failure by Visa Applicant themselves to comply with these instructions as a
breach of these Terms and Conditions, which will entitle us to deny Visa
Applicant access to the Services.
11. The Visa Applicant is
responsible for paying charges for the message origination.
12. The Visa Applicant
shall at its sole risk be responsible for taking all reasonable steps to
prevent unauthorized persons gaining access to the Services.
13. While VFS takes every
precaution transmission of information to transmit information. VFS shall not
be responsible or liable for any unforeseen events and circumstances beyond the
reasonable control of VFS.
14. VFS may in its sole
discretion temporarily suspend the provision of the Services if such provision
could materially affect the quality of any telecommunications service,
including the Services, provided by VFS.
15. VFS specifically
excludes all liability of any kind (including negligence) in respect of any third
party information or other material made available on, or which can be accessed
using SMS text services.
16. This Terms and
Conditions is governed by the law of